Refund & Returns Policy
Toll-Free and Friendly:
When you call us you get to speak to a real, live, interested and interesting human being who is located right here in Kansas City Missouri. Through the years we have been known to have a ridiculously great reputation for customer service just by treating people the same way we'd like to be treated. We firmly believe you deserve outstanding service each and every time you call, we will treat you like family!
Our knowledgeable, efficient and friendly crew is available at 1-844-524-3837 (1-844-524-EVER) Monday through Friday from 10am to 6pm and Saturdays 10am to 3pm Central time to answer all your questions.
What is your refund policy?
Your complete satisfaction is very important to us! If for any reason you wish to return any of the following items within 60 days of purchase, we’ll give you a full refund (less shipping), or exchange for product(s) of equal price, no questions asked. Shipping charges, if applicable, are non-refundable.
Items eligible for refund or exchange:
- Any unopened, unused box, case, bottle or container of consumable products that are not a prescription.
- Up to 1 (one) partially used box, bottle or container per unique product. (ie. per flavor, sku)
It’s that simple!
AFTER COMPLYING WITH THE STEPS ABOVE, PLEASE ALLOW ADEQUATE TIME FOR SHIPPING, QUALITY CONTROL, AND COMMUNICATION WITH CREDIT CARD COMPANIES AND BANKS AS YOU PATIENTLY AWAIT YOUR REFUND.